FAQ – TIKVIBE

FAQ – TIKVIBE

Where do you ship from?

TIKVIBE operates from the United Kingdom. Orders are shipped using trusted local and international carriers.

How long does shipping take?

United Kingdom

• Standard Shipping: 2–6 business days

• Express Shipping: 1–3 business days

Europe & International

• International Shipping: 7–11 business days

Shipping times are estimates and may vary due to customs or carrier delays.

Do you provide tracking?

Yes. Once your order has been shipped, you will receive a tracking number by email.

Can I return my order?

Yes. We accept returns within 30 days of delivery.

Items must be unused, in original condition, and in original packaging.

How long do refunds take?

Refunds are processed within 10 days after the returned item is received and inspected.

Approved refunds are issued to the original payment method.

Are shipping costs refundable?

Shipping costs are non-refundable unless the item is defective or incorrect.

What if my item arrives damaged or incorrect?

Please contact us within 48 hours of delivery with photos of the issue, and we will assist you as soon as possible.

Can I cancel my order?

Orders can only be canceled before they are shipped. Once shipped, the order must follow our return process.

Are TIKVIBE products medical or therapeutic?

No. TIKVIBE products are beauty and self-care accessories intended for everyday use only. We do not make medical claims.

How can I contact TIKVIBE?

You can reach us at:
Email: admin@tikvibe.co.uk
Phone: +44 7846 885696